Privacy Policy for Flixott Media Works Private Limited
Website: www.flix9promo.com

At Flixott Media Works Private Limited ("we", "our", or "us"), accessible from www.flix9promo.com, your privacy is important to us. This Privacy Policy explains how we collect and use information in connection with our promotional and marketing activities for the Flix9 OTT App.

1. Information We Collect

a. Personal Information (Voluntarily Provided)

• Name
• Email address (via contact forms or newsletter signups)
• Social media handles (for contests or promotions)

b. Non-Personal Information

• Browser type and device information
• IP address
• Pages visited and time spent on the site
• Referral sources and affiliate link activity

2. How We Use Your Information

• Improve website functionality and user experience
• Track affiliate campaign performance
• Respond to inquiries and support requests
• Send promotional updates (only if you opt in)

3. Affiliate Disclosure

This website contains affiliate links to the Flix9 OTT App. If you click an affiliate link and install or subscribe, Flixott Media Works Private Limited may earn a commission at no extra cost to you. These commissions help maintain and operate the website.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (such as Google Analytics) to analyze usage, personalize content, and track affiliate conversions. You can disable cookies through your browser settings, though some features may not function correctly.

5. Third-Party Services

We may use third-party services including analytics providers, email marketing platforms, and advertising or affiliate networks. These services operate under their own privacy policies.

6. Data Protection

We take reasonable measures to protect your information. However, no method of online transmission is completely secure. We do not store sensitive personal data such as passwords or payment details.

7. External Links

Our website may contain links to external websites or apps, including the Flix9 OTT App. We are not responsible for the privacy practices of third-party platforms.

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If you believe such data has been provided, please contact us immediately.

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or withdraw consent for marketing communications.

Contact us at: support@flix9promo.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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Refund Policy

1. No Direct Payments

Flixott Media Works Private Limited does not collect subscription fees or payments. All transactions are completed within the Flix9 OTT App or official payment gateways.

2. Subscription Refunds

Subscriptions are generally non-refundable once content has been accessed.

3. Unused Subscriptions

Refund eligibility for unused subscriptions is determined solely by the Flix9 OTT support team.

4. Technical Issues

If technical issues prevent access and are not resolved within a reasonable time, refunds may be considered by the Flix9 OTT support team.

5. Auto-Renewals

To avoid renewal charges, users must cancel subscriptions before the renewal date via the app or payment provider.

6. Unauthorized Payments

Report unauthorized transactions immediately to Flix9 OTT support for investigation.

7. Content Availability

Refunds are not issued due to unavailability of specific content.

8. Refund Timeline

Approved refunds typically reflect within 7–10 business days, depending on the payment provider.